who we are
Ethics

EDP's success is based on relationships of trust, which it has established over time with all stakeholders, and which are based on ethics.

We believe that ethics are necessary condition for sustained business success and for the exercise of responsible citizenship, areas in which EDP seeks to providean example to follow.

Ethical Management at EDP

At EDP, ensuring high levels of ethical awareness and standards, minimizing the risk of ethical malpractices and maintaining a culture that is consistent with our values and generates transparency, trust, and responsibility for the consequences of decisions and actions, are the established ethical management objectives.

Establishes the set of principles and values adopted by EDP, its employees, suppliers and all those acting on their behalf, in any field of activity.
EDP's first Code was established in 2005 and has been revised regularly to monitor the progress of the company.
 
Ethics ombudsman
Ombudsman
Ethics Committee
 
Manuela Silva
EDP Group ethics ombudsman
The Ombudsman receives complaints of an ethical nature sent to EDP and investigates and documents the procedure for each of them, with guaranteed confidentiality in relation to the identity of the claimant.
Ethical complaints concerning the actions of EDP employees or suppliers are assessed by the ethics committee, which then issues an opinion. The whole process of recording and processing ethical complaints is supported by the General and Supervisory Board.

The Ombudsman monitors the processes until their closure and stays in constant contact with the complainant, particularly to inform him/her of the outcome of the complaint.
Complaints management
1
ALLEGATIONS OF VIOLATION OF THE CODE OF ETHICS ARE REPORTED TO THE ETHICS OMBUDSMAN
The complaint may be made by any interested party (internal or external) by email, using the complaint form available for this purpose, or by letter.
2
THE ETHICS OMBUDSMAN RECEIVES THE COMPLAINT AND CARRIES OUT A SUMMARY INVESTIGATION
The Ethics Ombudsman shall make contact with the complainant, normally within 48 hours, to confirm receipt of the complaint; s/he carries out a summary investigation of the issues and sends a report to the Ethics Committee, omitting the identity of the complainant.
3
THE ETHICS COMMITTEE DECIDES WHETHER IT IS A VIOLATION OF THE CODE OF ETHICS AND IF ADDITIONAL INFORMATION IS NEEDED
If additional information is required, an investigation will be carried out - this may involve internal or external means, whichever are the most appropriate.
4
THE COMMITTEE SHALL ISSUE AN OPINION ON THE COMPLAINT AND THE MEASURES TO BE ADOPTED
This opinion is further validated by the Committee responsible for the issue in the General Supervisory Board, which monitors the entire process.
5
COMMUNICATION OF THE RESULT OMBUDSMAN
Within a period not exceeding 6 months, the Ethics Ombudsman shall make further contact with the complainant to report the opinion of the Ethics Committee.
Make a Complaint
Evaluation of Ethical Performance
At EDP, ethical performance is assessed by taking account of matters such as stakeholder perception and the culture and management indicators that are consolidated in the Ethicis index, the Index of Corporate Ethical Performance.
In addition to this index, a report, exclusively on ethics, is published annually, outlining the most important initiatives related to ethics and presenting an assessment of ethics complaints in the Group. In order to improve performance, EDP annually compares its practices with those of companies who have achieved recognition in this area. The Ethisphere ranking is an example of this, with EDP being recognized in 2015, for the fourth year running, as one of the "World's Most Ethical Companies". Similarly, EDP has already achieved the maximum score in the area of "Bribery prevention" in the FTSE4Good index, maintaining an outstanding position in "Codes of conduct / Compliance / Corruption and bribery" in the Dow Jones Sustainability indexes.
Documents
Reports
Case Studies
Ethics Ombudsman Annual Report 2014

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Ethics Ombudsman Annual Report 2015

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Ethics Ombudsman Annual Report 2016

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EDP ethics programme case study

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Canal de denuncia

El empleado, proveedor, contratista, cliente o cualquier persona o entidad ajena a la Sociedad, que tuviere indicios o sospechas de comportamientos contrarios a la legalidad y/o que puedan implicar la materialización de un riesgo de carácter penal, debe ponerlo inmediatamente en conocimiento, a través del Canal de denuncias, del Órgano de Control como órgano de control y seguimiento. Las comunicaciones se pueden presentar en las siguientes direcciones:

Por correo electrónico: canaldenuncia.edpe@edpenergia.es

Por fax: en el número 985 25 27 09

Dirección postal:  

Directora de Auditoría Interna y Compliance
Plaza del Fresno
33007 - Oviedo

Consulta el Reglamento aquí.