EDP shuts down temporally its in-person attention offices and promotes online contact measures
All these measures aim to ensure an essential service to customers
EDP has shut down temporally its 14 in-person attention offices in Spain. This measure, that aims to look after people’s safety and security, will enable agents that worked in those areas, to continue managing their inquiries online, an essential service for customers.
In this sense, EDP promotes contact with its clients through the web www.edpenergia.es, through the free telephone number 900907000 and through the app “edponline”.
In the case of Baser’s customers, reference merchandiser of Group EDP in Spain, they also have access to the web https://www.basercor.es/es/ and the free number 900902947.
All these measures aim to ensure a service essential to customers, contributing to keep employment in the joint companies that offer this service.